24 July 2024

Tyro Urges Aussie Businesses to Prepare for 3G Shutdown

What small businesses need to do to get 3G shutdown ready

Tyro is calling on Aussie business owners to prepare for the shutdown of the 3G network and avoid disruptions to how they take payments.

The 3G network will be shut down on the weekend of August 31 and September 1, meaning devices currently connected to 3G will no longer function unless switched to Wi-Fi or an Ethernet connection.

Tyro has been in contact with all customers who have a device that is connected to the 3G Network with instructions on how to update their network connection before the end of August.

With 6 weeks to go, Tyro’s Head of In-store Payments Matt Patterson is urging all business owners to check now if they will be impacted.

“The 3G network is still used by many businesses to take payments so we encourage all business owners to find out if they are using a 3G device and need to make the switch,” he said.

“We’ve been in contact with our merchants all over Australia to make sure every one of our businesses is 3G shutdown ready, but we know that if you’re a busy business owner with a working payments terminal, you may not have had the chance to check if this is something you need to do.

“The last thing we want for businesses owners is disruptions to their service, especially over Fathers’ Day weekend which we know is a busy trading time for hospitality venues and retail stores.

“For Tyro customers, please check for an email or SMS from us, visit www.tyro.com/3G or contact our customer service team during business hours on 1300 048 976, Mr Patterson added.

All business owners can visit www.3gclosure.com.au for helpful steps on how to check if they are impacted.

About Tyro Payments

Tyro is a leading Australian payments company that makes it fast and easy for small businesses to accept payments and manage their cashflow. Powering more than 68,000 businesses across the country, Tyro’s innovative products integrate with over 330 system partners in hospitality, retail, health and services so that Australian merchants can run and grow their business, their way.

Media enquiries: Lucy Rowles, Communications Manager, 0420 669 267