How to get a portable EFTPOS machine for your business

Portable EFTPOS machines are essential tools for modern businesses, providing the flexibility and convenience needed to meet the growing expectations of customers. Whether you run a retail store, a café, a restaurant, or a mobile business, having a portable EFTPOS machine ensures that you can process payments quickly and securely, no matter where you are. These devices allow you to accept a wide range of payment methods, from contactless cards to digital wallets, making transactions more accessible and convenient for your customers.

This guide outlines everything you need to know about choosing the right portable EFTPOS machine, including their benefits, the types available, and how to select the perfect solution for your unique business needs.

Benefits of Using Portable EFTPOS Machines

Enhanced Customer Experience

A portable EFTPOS machine allows customers to pay effortlessly from anywhere within your premises, whether it’s at a table, at an event, or at the counter. This convenience ensures faster transactions, reduces queues, and enhances customer satisfaction.

Flexibility in Payment Options

Portable EFTPOS machines support various payment methods, including contactless, chip-and-PIN, and digital wallets like Apple Pay and Google Pay. Offering these options can cater to a wider audience and ensure no sales opportunities are missed.

Increased Sales Opportunities

With portable EFTPOS machines, you can accept payments on the go—whether at markets, pop-up stores, or in customers’ homes. This flexibility can significantly expand your business reach and sales potential.

Types of Portable EFTPOS Machines

Portable EFTPOS machines come in different types, including:

• Wireless machines: Ideal for brick-and-mortar stores with mobility needs within a set location.
• Mobile EFTPOS machines: Rely on mobile networks, making them suitable for outdoor or remote operations.
• Integrated EFTPOS machines: Connect directly to your POS system for seamless operations and reporting.

Assessing Your Business Needs

Understanding Transaction Volume and Payment Types

Before choosing an EFTPOS machine, evaluate your daily transaction volume, the average transaction size, and the payment methods your customers use most frequently.

Features to Consider

Look for features like:

• Long battery life for uninterrupted use.
• Multi-network SIM cards for reliable connectivity.
• Robust security measures to protect customer data.
• Integration with your existing POS system.

Researching EFTPOS Providers

Why Tyro Stands Out in the EFTPOS Market

Tyro is a trusted provider of innovative EFTPOS solutions tailored to the needs of Australian businesses. With features like fast settlement, integration with popular POS systems, and dedicated local support, Tyro ensures smooth payment experiences for both businesses and customers.

Tailored Solutions for Australian Businesses

Tyro offers innovative EFTPOS solutions designed specifically for businesses of all sizes and industries. Whether you’re running a bustling café, a retail store, or a professional service, Tyro provides payment options that cater to your operational requirements.

Comparing Costs and Expectations

When comparing EFTPOS providers, consider:

• Upfront costs (machine purchase or rental).
• Monthly fees and transaction charges.
• Hidden costs like early termination fees.
• Value-added features, such as 24/7 support or reporting tools.

The Process of Acquiring a Portable EFTPOS Machine

Step-by-Step Guide to Getting a Machine

1. Research EFTPOS providers and shortlist your options.
2. Assess your business needs and decide on the machine type.
3. Request quotes from providers and compare costs.
4. Choose a provider and sign an agreement.
5. Set up your EFTPOS machine and test it.

Gathering Quotes from Different Providers

Reach out to multiple providers, like Tyro, to ensure you get competitive pricing and features that align with your business requirements.

Onboarding Process and What to Expect

Once you’ve chosen your EFTPOS machine, the onboarding process typically involves:

• Setting up the machine and ensuring connectivity.
• Linking it to your bank account for settlements.
• Testing the system to ensure everything runs smoothly

Staff Training for Smooth Operations

Train your staff on how to use the machine, troubleshoot minor issues, and assist customers with various payment methods. Clear instructions and hands-on training ensure a seamless experience for staff and customers.

Integration with Existing Systems

Choose a portable EFTPOS machine that integrates with your current POS system to streamline operations, reduce manual entry errors, and improve reporting accuracy.

Understanding Transaction Fees

Familiarise yourself with transaction fees, including flat rates, percentage-based fees, and any extra costs for international card payments. Knowing these details helps you budget and avoid surprises.

Customer Support and Available Resources

Reliable customer support is critical for resolving technical issues quickly. Tyro offers dedicated local support, along with online resources to help businesses maximise the benefits of their EFTPOS machines.

By following this guide, you’ll be equipped to choose the best portable EFTPOS machine for your business and provide a seamless payment experience for your customers. Ready to elevate your payment system? Contact Tyro today to get started!