What is the difference between EFTPOS terminal providers and payment gateway providers?

30 January 2025 - 5 min read
Online Payments Education
Aussies are shopping from the comfort of their own home more than ever before. This means for Aussie small businesses, offering ways to pay beyond the cash register is becoming a must.
This is where card-not-present transactions come in. These are any payments where the customer’s card isn’t physically handed over, like:
Imagine selling to customers across Australia, or even the world, without location limitations. Card-not-present payments lets you cater to those who prefer the ease of online shopping or phone orders, basically keeping your doors open 24/7.
Of course, with this convenience comes some responsibility. Card-not-present transactions also carry a higher risk of fraud since the card isn’t physically present. There are also transaction fees to consider, and you’ll need to invest in top-notch security measures to keep your customers’ information safe.
Phone orders are commonly known in the industry as MOTO (Mail Order Telephone Order) transactions. It is good practice to do extra checks for MOTO transactions to ensure everything’s on the up and up. This might involve verifying customer information or using CVV (card verification value) checks.
The good news? The Australian payments industry is thriving, and there are resources to help you navigate MOTO and card-not-present payments securely. Here’s what you need to remember:
By embracing Card-not-present payments safely and securely, you have the ability to take your Aussie small business to a new level. You’ll reach new customers and keep your operation running smoothly – that’s a recipe for success!
Tyro’s eCommerce solution offers a variety of features that can help you accept MOTO and Card-not-present payments transactions securely and easily. Some of the benefits include:
Card-not-present payments represent a significant opportunity for Australian small businesses to expand their reach, increase sales, and enhance customer satisfaction. By understanding the associated challenges and implementing robust security measures, businesses can successfully navigate and thrive in the digital marketplace.
Disclaimer: Tyro Payments Limited ACN 103 575 042 AFSL 471951 (Tyro) is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. T&Cs available at tyro.com. You can contact Tyro on 1300 00 TYRO (8976) or tyro.com/support/ and access Tyro’s dispute resolution process at tyro.com/complaint-resolution-process/
Tyro provides this article for general information and educational purposes and does not take into account the financial situation or need of any reader. The information provided must not be relied upon as financial product advice.
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