TYRO SUPPORT
Find help with ease using our range of support resources at Tyro.
Support when you need it
3G Network Shutdown
Telstra shut down its 3G network on October 28th 2024. If you have a Tyro CounterTop or Tyro Mobile EFTPOS machine with a 3G SIM, visit our 3G page to find out what the shutdown means and the options available for your business.
Contact Tyro Support
For critical issues outside our standard support hours, simply dial our support number and select the emergency support option for 24/7 help.
Chat
Connect with a Tyro support team member using our live chat function. Here you can get help on general support enquiries quickly and easily.
Alternatively, leave your details on our Request Support form and we’ll be in touch within 24 hrs.
Phone
General support is available from 7am-9pm, 7 days a week (Sydney time).
- For general support call 1300 00 8976
- For Bendigo Bank powered by Tyro call 1300 108 976
EFTPOS machine and terminal support
-
3G Network Shutdown
Telstra shut down its 3G network on October 28th 2024. If you have a Tyro CounterTop or Tyro Mobile EFTPOS machine with a 3G SIM, visit our 3G page to find out what the shutdown means and the options available for your business.
-
Trending EFTPOS support
Help articles, guides and resources
Tyro Help
An extensive library of help articles, frequently asked questions, and troubleshooting tips to help support your business.
Set up guides
Our dedicated step-by-step set up guides on all our Tyro EFTPOS machines.
Service status
Get real-time updates on our product and system performance.
Tyro Blog
Featuring a variety of engaging content on EFTPOS education, customer success stories, industry news, product launches, and business strategies.
Get the help you need 
Chat
