What you need to get started

Step 1: Download the Tyro BYO App

If you haven’t already, download the Tyro BYO App from the App Store

^{Note: The Tyro BYO App works on iPhone XS or newer and requires iOS 16.4 or later.}

Step 2: Log in to the Tyro BYO App

Sign in to the Tyro BYO App using your User ID and temporary User PIN emailed to your nominated email address – by clicking on Sign in at the bottom of the screen.

• If you can’t find the email call Customer Support on 1300 00 TYRO
• You can also log in to the Tyro Portal and generate your Tyro BYO App credentials on demand by navigating to Self-service > Tyro Go and Tyro BYO accounts. Note: Only Admins have access to this feature
• If you know your User ID, you can reset your PIN via the Tyro BYO App
• If you’re a Tyro Go EFTPOS reader customer, your log in details for the Tyro Go App can be used to log into the Tyro BYO App
• If you need further assistance, call Customer Support on 1300 100 TYRO

Step 3: Set your new PIN

The first time you log in, you will be asked to set a new PIN . Enter a 6-digit PIN and confirm. Tips when choosing a PIN:

• Avoid something that is easy to guess such as birth dates, postcodes, etc
• Sequential numbers (123456) and repetitive patterns (123123) are not permitted

Once you have chosen your PIN, you will be asked to accept the Terms & Conditions using your Apple ID.

You can choose to set up Face ID so it’s easier to log in to the Tyro BYO App.