Simple steps to get started
Page 1
Unbox your machine and accessories
Step 1
In the box you will find your EFTPOS machine, a power adaptor (if required), long-life rechargeable battery, Ways to pay sticker and User guide https://www.bendigobank.com.au/business/payments-and-merchant-services/merchant-support/
- Display the Ways to pay stickers in your window/door and near the EFTPOS machine to let customers know what payment types are accepted
- To protect your customers’ privacy, our Mobile EFTPOS machines are fitted with privacy shields. It’s important they are kept intact on the machine at all times
Step 2
Insert the battery into the back of the machine. You may need to lift the PIN shield to slide the cover off.
- Find the battery at one end of the box under a cardboard flap
- For replacement machines, use the battery from your old machine
Step 3
Insert the power adaptor into the machine and plug into a power supply to start charging. For top tips on battery performance read the help article. https://help.tyro.com/s/article/My-Tyro-EFTPOS-machine-or-battery-doesn-t-hold-its-charge
Step 4
Turn on by pressing the yellow Corr button.
Connecting to the internet
You need an internet connection to process a transaction, offline transactions are not available. Your machine has a Telstra 4G SIM card installed to be used as backup. Do not remove the SIM card as this will disable mobile connectivity.
Step 5
When the machine first turns on, you will see Network Setup. Press Next then WiFi Scan and choose your WiFi Network.
- If you don’t see your Network on the screen, you may need to scroll down
Step 6
Enter your Passphrase – this is your WiFi Network password.
- All passwords are case sensitive
- Press the Menu button to change between lower case and capital letters and numbers
- Press (1) to enter symbols or characters
Step 7
Select DHCP or Static. You should choose DHCP unless you have more advanced, specific network requirements.
- Static requires IP address, Netmask, Gateway and DNS
Step 8
Select Finish.
- If the EFTPOS machine displays WiFi connection failed or Sign on Failed – No WiFi Network, reboot the machine by holding the yellow Corr key for 10 seconds