Tyro BYO

Step 1: Download the Tyro BYO App

If you haven’t already, download the Tyro BYO App from the App Store

^{Note: The Tyro BYO App works on iPhone XS or newer and requires iOS 16.4 or later.}

Step 2: Log in to the Tyro BYO App

Sign in to the Tyro BYO App using your User ID and temporary User PIN emailed to your nominated email address – by clicking on Sign in at the bottom of the screen.

• If you can’t find the email please check your junk email
• You can also log in to the Tyro Portal and generate your Tyro BYO App credentials on demand by navigating to Self-service > Tyro Go and Tyro BYO accounts. Note: Only Admins have access to this feature
• If you know your User ID, you can reset your PIN via the Tyro BYO App
• If you’re a Tyro Go customer, your log in details for the Tyro Go App can be used to log into the Tyro BYO App
• If you need further assistance, call Customer Support on 1300 00 TYRO

Step 3: Set your new PIN

The first time you log in, you will be asked to set a new PIN. Enter a 6-digit PIN and confirm. Tips when choosing a PIN:

• Avoid something that is easy to guess such as birth dates, postcodes, etc
• Sequential numbers (123456) and repetitive patterns (123123) are not permitted

Once you have chosen your PIN, you will be asked to accept the Terms & Conditions using your Apple ID.

You can choose to set up Face ID so it’s easier to log in to the Tyro BYO App.

Step 1:

Download and print the Ways to pay signage to show customers what payments you accept.

Download signage

Step 1:

When you first joined Tyro you were sent an email with your Merchant ID (MID). If you can’t find this email, you can also log in to the Tyro BYO App, click More and your MID and User ID will be displayed.