Set up
Tyro Go EFTPOS
Follow these simple steps to get you started.
Tyro Go EFTPOS
Chapter 1
What you need to get started
Unbox and charge your Tyro Go
Step 1:
In the box you will find your Tyro Go reader, a USB charging cable, Ways to pay stickers and Quick start guide.
- Display the Ways to pay stickers in your window/door and near the EFTPOS machine to let customers know what payment types are accepted
- Please do not attach them to the reader
Step 2:
You should fully charge your Tyro Go before first use. Plug the USB charging cable into your Tyro Go, and the other end into a powered USB port. When charging, the LED light will blink. The light will stop flashing when your Tyro Go is fully charged.
- It should take maximum two hours to charge fully, if not in use
- You can use Tyro Go while charging
- A fully charged Tyro Go can last for 8 hours with regular usage, payment after payment
- To check your battery level, click the reader icon at the top right corner of the Tyro Go App. Actual battery % shows when the device is unplugged
Download the Tyro Go App
Step 1:
On your chosen device (smartphone or tablet), download the Tyro Go App from the App Store or Google Play.
- Please refer to the App Store or Google Play for supported devices and software versions
- Also ensure your mobile device or tablet is on the latest operating software
Generate your Tyro Go App credentials
Step 1:
Check your email address for an email with a User ID and temporary User PIN for the Tyro Go App.
- If you don’t have it yet, log in to Tyro Portal and generate your Tyro Go App credentials on demand by navigating to Self-service and Tyro Go and Tyro BYO accounts. Note: only Admins have access to this feature
- If you can’t find the email call Customer Support on 1300 00 TYRO
Log in
Step 1:
Log in using your temporary credentials and set a new User PIN.
- Enter a 6-digit User PIN and confirm
- Set and memorise a User PIN that is not easy to guess (birth date, postcode, etc)
- Sequential numbers (123456) and repetitive patterns (001100, 123123) are not permitted
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