Set up
Tyro Go EFTPOS
Follow these simple steps to get you started.
Tyro Go EFTPOS
Chapter 4
Refunds and transaction history
Refunding a transaction
You must maintain a refunds, disputes and returns policy which complies with Australian consumer laws and addresses undelivered goods, damaged or faulty goods and goods which are not as described. For returned goods, consumers must be provided with an outcome for their claims within 180 days of delivery or the transaction.
Step 1:
On the payment screen select More options and enter your PIN
Step 2:
Enter the refund amount and select Continue
Step 3:
Select Confirm and allow the customer to insert / tap their card into the reader
Step 4:
Upon successful completion the e-receipt page will be presented. Choose Send receipt or Skip
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