Set up

Tyro Go EFTPOS

Follow these simple steps to get you started.

Chapter 5

Ensure your Tyro Go is ready when you are

Many businesses using the Tyro Go use it seasonally, or from time to time. If there are periods where you may not be using your Tyro Go, here are some top tips to ensuring that is ready to go when you are.

Step 1: Usage

Turn on your Tyro Go once a month, log into your Tyro Go App and complete a test transaction of 1 cent. This will help ensure you don’t forget your user credentials and the Tyro Go firmware are both up to date. You’ll receive prompts if either need updating.

Step 2: Battery life

Tyro Go should hold its charge for days when not in use, however to ensure your device is ready when you need it, we recommend you charge the device first after idle periods before using.

Step 3: Training

If you have staff that need to take payments, ensure they are trained on how to use Tyro Go and where it is stored. You can also check that your business has sufficient credentials for staff members via the Tyro Portal.

Step 4: Users

If you need more users to access the Tyro Go App, please log in to Tyro Portal; and navigate to Self-service and Tyro Go and Tyro BYO accounts.

Keep the User guide close by

The Quick start guide found in the box with your new Tyro Go covers useful things like how to get started. You can also find the Tyro Go User Guide here.