{"id":15410,"date":"2020-11-10T15:47:53","date_gmt":"2020-11-10T05:47:53","guid":{"rendered":"https:\/\/www.tyro.com\/?post_type=knowledge-hub&#038;p=15410"},"modified":"2022-03-14T10:52:38","modified_gmt":"2022-03-14T00:52:38","slug":"what-are-merchant-fees","status":"publish","type":"knowledge-hub","link":"https:\/\/www.tyro.com\/knowledge-hub\/what-are-merchant-fees\/","title":{"rendered":"What are merchant fees?"},"content":{"rendered":"\n<p class=\"wp-block-cgb-text gutenberg-examples-align-none\">There are several components that make up merchant fees including:<\/p>\n\n\n\n<ul class=\"wp-block-cgb-unordered-list\"><li>EFTPOS rental and maintenance fees<\/li><li>Fees incurred processing card transactions<\/li><li>International transaction fees<\/li><li>Switching fees<\/li><li>Fraud related chargeback fees (the fees, not the actual cost of the chargebacks)<\/li><\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><br><br>The cost of transactions<\/h5>\n\n\n\n<p class=\"wp-block-cgb-text gutenberg-examples-align-none\">Different types of cards have different merchant fees.<br\/><br\/>When customers pay by credit card, the cost depends on the type of card (e.g. Visa, Mastercard\u00ae, or American Express)<br\/><br\/>With different rates from each card brand, it can get messy.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br>Surcharges can help recover fees<\/h5>\n\n\n\n<p class=\"wp-block-cgb-text gutenberg-examples-align-none\">You have the option to recover most of the costs of accepting these cards via surcharging.<br\/><br\/>However, you should only be surcharging to cover up to your cost of acceptance. If your customers are excessively surcharged, you could come under scrutiny. That\u2019s why we include a Cost of Acceptance calculator that you can refer to if or when you decide to surcharge.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br><br>Making sure you stay compliant<\/h5>\n\n\n\n<p class=\"wp-block-cgb-text gutenberg-examples-align-none\">So, how do you make sure you surcharge enough to cover your costs without breaking the rules?<br\/><br\/>The rules state that you need to look at your historical card data and how much it costs you to accept each card type over the previous 12 months, before deciding on a surcharge amount.<br\/><br\/>Tyro\u2019s <a href=\"https:\/\/www.tyro.com\/solutions\/payments\/eftpos\/features\/dynamic-surcharging\/\">dynamic surcharging<\/a> does the maths for you, giving you peace of mind that you are always surcharging the right amount and remaining compliant.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br><br>Keen to learn more?<\/h5>\n\n\n\n<p class=\"wp-block-cgb-text gutenberg-examples-align-none\">Check out our <a href=\"https:\/\/www.tyro.com\/solutions\/payments\/eftpos\/features\/dynamic-surcharging\/\">FAQs on dynamic surcharging<\/a><br\/><br\/><sub><br\/>Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.<\/sub><\/p>\n\n\n\n<p class=\"has-small-font-size\">1. Dynamic Surcharging is available for Mastercard, Visa, eftpos, UnionPay, American Express, JCB, and Diners Club on CounterTop EFTPOS and Mobile EFTPOS machines, and excludes eCommerce transactions. By default, we do not include your EFTPOS machine rental costs into the calculation of your cost of acceptance, however you may choose to apply these costs into your calculation of your cost of acceptance via the Tyro Portal. <\/p>\n\n\n<div id=\"knowledge-hub-helpful\" class=\"knowledge-hub-helpful\" data-post-id=\"15410\">\n    <div class=\"helpful-container\">\n                    <p>Was this helpful?<\/p>\n            <div class=\"helpful-button\">\n                <button class=\"btn inverse\" data-value=\"1\">Yes<\/button>\n                <button class=\"btn inverse\" data-value=\"0\">No<\/button>\n            <\/div>\n            <\/div>\n    <div class=\"contact-container hide-on-med-and-down\">\n        <p class=\"call-us\">Call us: \n    <a href=\"tel:1300 00 8976\">\n        1300 00 8976    <\/a>\n<\/p>        <span style=\"display: block;\">Aussie support available 7 days a week, visit <a href=\"\/support\" target=\"_blank\">Contact us<\/a><\/span>\n    <\/div>\n<\/div>\n\n<div class=\"knowledge-article-banner\">\n    <div class=\"banner-left\">\n        <div class=\"icon\">\n            <img decoding=\"async\" src=\"https:\/\/www.tyro.com\/wp-content\/themes\/tyro\/assets\/img\/icons\/icon-eftpos.svg?v=6\" class=\"\" width=\"56\" alt=\"\" \/>        <\/div>\n        <div class=\"content\">\n            <h4 class=\"banner-title\">Better business banking with Tyro EFTPOS and eCommerce<\/h4>\n            <p class=\"banner-desc\">With the Tyro App alongside the right EFTPOS solution and business bank account, achieving your business goals becomes a whole lot easier.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"banner-right\">\n\n                    <div class=\"btn wp-block-button\">\n                <a class=\"wp-block-button__link\" href=\"https:\/\/www.tyro.com\/get-started\/\" target=\"_self\">Get started<\/a>\n            <\/div>\n        \n    <\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"parent":0,"template":"","knowledge-hub-category":[10264],"class_list":["post-15410","knowledge-hub","type-knowledge-hub","status-publish","hentry","knowledge-hub-category-tyro-eftpos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What are merchant fees? 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