EAT PAY LOVE HOSPITALITY REPORT 2026

How Aussies are eating, drinking, and spending, and what this means for small businesses in 2026

Eat Pay Love Overview

Cost-of-living pressures continue to shape how Australians eat, drink, and spend when they go out, and how hospitality businesses operate in response.

The 2026 Eat Pay Love report shows a nation still deeply connected to its local cafés, pubs, and restaurants, but far more deliberate about how and where money is spent. Dining out is increasingly a considered choice, and one in two Australians (51%) say their drinking habits have changed over the past year due to cost pressures, with many cutting back, choosing cheaper options, or opting out altogether. At the same time, one in three (32%) say they are less likely to buy a round of drinks than they were a year ago.

For businesses, confidence remains strong. Most small business owners (86%) expect to be operating this time next year, reflecting a sector that continues to adapt to changing customer behaviour.

Australians still go out to connect. More than half (52%) say seeing friends is their main reason for visiting cafés, pubs, and bars, but how people socialise is changing. Bill-splitting norms are evolving, with more Australians preferring to pay their own way and using tools like QR code ordering to sidestep awkward money conversations.

Together, these shifts show a hospitality sector that remains central to Australian social life, adapting to changing spending habits while continuing to bring people together.

Key findings

50% of Australians now prefer to pay only for their own order when going out

37% use QR code ordering to avoid awkward money conversations

86% of small business owners are confident they will be operating in 12 months

Up from 75% least year

32% are less likely to buy a round of drinks than a year ago

51% have changed their drinking habits due to cost pressures

Rising operating costs are the biggest concern for small business

Followed by reduced customer spending

Australians expect coffee prices to reach $6.70 by the end of 2026, above what they’re willing to pay ($6.60)

Gen Z and Millennials are willing to pay 23% more for coffee and 14% more for beer than Baby Boomers

If public holiday pricing was removed, 31% of businesses would stop trading on weekends and public holidays

9% would close

Insight 1:
Australians are going out, but spending more cautiously


51% say cost pressures have changed their drinking habits

Nearly three in ten (29%) are drinking less and almost one in ten (9%) are switching to cheaper options. A further 13% say they have cut down or stopped drinking alcohol altogether. Gen Z (18%) are most likely to have stopped drinking, followed by Millennials (14%).

The Aussie pub tradition of buying rounds is also losing ground as the cost of socialising rises. One in three (32%) say they are less likely to buy a round of drinks than they were a year ago. While Gen Z are more likely than older generations to shout, overall, the practice is on the out.

Insight 2:
Money tension is changing how Australians pay and socialise


Unfair bill splitting is the biggest dining turn-off for Australians

As hospitality spend becomes more discretionary, Australians are becoming more deliberate about how bills are split.

Half of Australians (50%) now prefer to pay only for their own order, rather than splitting the bill evenly (17%) or taking turns shouting (9%).

More than one in three (37%) Aussies use QR code ordering to avoid awkward money conversations with friends. Millennials are the biggest culprits, with 44% opting to use a QR code to avoid telling their mates they don’t want to shout a round.

These same pressures are leaving little room for discretionary extras like tipping. Nearly two thirds of Australians (65%) say they never tip when eating out or going to the pub, and a further one in ten (11%) say they are tipping less due to cost-of-living pressures. Tyro transaction data reinforces this, showing tipping is uncommon in practice, with just 1 in 100 restaurant transactions including a tip in December 2025. This reflects the reality that tipping is not routinely expected or enabled at many venues, and remains far from a standard part of dining out in Australia.

Insight 3:
Consumers expect higher prices, but many are already near their limit


Younger generations will pay more for coffee and beer than Boomers

Australians expect the price of everyday hospitality items to keep rising, particularly coffee and beer. Consumers expect the price of coffee to almost double over the next decade, reaching $6.70 by the end of 2026, climbing to $9.70 by 2030, and $13 by 2035.

A similar pattern is emerging for beer. Consumers expect a schooner to reach almost $10 by the end of 2026, rise to $13.70 by 2030, and reach $17.70 by 2035.

However, willingness to pay is already lagging behind expectations. The average maximum price Australians say they’re willing to pay for a coffee is $6.60. For a beer, the average ceiling is $9.80, meaning expected 2026 prices exceed what many Australians say they are willing to pay.

For many Australians, everyday hospitality is shifting from habitual to discretionary.

Insight 4:
Confidence remains high


86% expect to stay open in the year ahead

Small businesses continue to show strong confidence about the year ahead. More than four in five owners (86%) expect they will still be operating a year from now, reflecting a sector that remains resilient and committed to serving customers.

Across the hospitality industry, many operators are focusing on strengthening the fundamentals of their business and responding to how customers are choosing to spend. For some venues, this has meant leaning into food-led offerings, value-driven pricing, and creating consistent reasons for customers to keep coming back.

At The Oaks Hotel in Neutral Bay, owners say food-led demand has been a key driver of confidence. Strong food sales bring people through the doors regularly, which in turn supports bar sales and overall turnover.

“We’re confident about the year ahead and expect to grow our turnover. Food has been a real driver for us and our sales have increased. We’ve got a strong base of regulars who come in once or twice a week, and that’s bringing people in and supporting growth in bar sales as well.”

– Andrew Thomas, Owner of The Oaks Hotel, Neutral Bay

Insight 5:
Cost pressures are reshaping how venues operate


Rising operating costs are the top concern for small businesses

When asked what they are concerned about, more than four in ten owners (42%) say increasing costs are top of mind, closely followed by reduced customer spending (32%). Rent pressures also continue to weigh on one in four businesses.

Importantly, the challenge is not a lack of customers. Australians are still going out, but they are more considered in how they spend. Price sensitivity now shapes many day-to-day decisions, from what people order to how often they visit.

For venues, this means operating in a more deliberate environment. Costs are higher, while customers are making more thoughtful choices. Rather than signaling a drop in demand, this shift reflects a change in spending patterns, with businesses adapting their offer, pricing, and operations to meet customers where they are.

“People are still coming in regularly, but they’re much more conscious about what they spend. Customers still want good food and a great atmosphere, but value plays a bigger role in how they decide what to order.”

– Andrew Thomas, Owner of The Oaks Hotel, Neutral Bay

Insight 6:
Pricing flexibility is critical to keeping venues open


9% of businesses would close if public holiday pricing was removed

Pricing on weekends and public holidays remains a sensitive issue for consumers. Three in four (76%) Australians say they dislike paying higher prices on these days and one in three (31%) actively avoiding venues that charge more.

At the same time, transaction data shows just how important these trading periods are for hospitality businesses. Tyro data reveals hospitality spend is increasingly concentrated into weekends. In bars across Australia, weekends now generate 41% of total transaction value, despite representing just 29% of trading days.

These peak periods are also among the most expensive to operate due to higher labour costs. As trade becomes more concentrated into fewer, higher-cost days, the ability to adjust pricing plays an important role in whether venues can open their doors at all.

If public holiday pricing was removed, nearly one in three (31%) businesses say they would stop trading on weekends or public holidays, while almost one in ten (9%) say they would need to close entirely.

“Public holidays are some of our busiest days, but they’re also the most expensive to run because of wages.”

– Andrew Thomas, Owner of The Oaks Hotel, Neutral Bay

About this report

  • Consumers: Gender

    Female: 52%
    Male: 48%

  • Consumers: Age

    18-24 years: 9%
    25-34 years: 18%
    35-44 years: 18%
    45-54 years: 17%
    55-64 years: 16%
    65+ years: 23%

  • Consumers: Generation

    Gen Z: 14%
    Millennial: 31%
    Gen X: 25%
    Boomer: 27%
    Silent Generation: 3%

  • Consumers: Location

    NSW: 31%
    VIC: 26%
    QLD: 20%
    WA: 11%
    SA: 7%
    TAS: 2%
    ACT: 2%
    NT: 1%

  • Small Business Owners: Gender

    Female: 43%
    Male: 57%

  • Small Business Owners: Age

    18-24 years: 6%
    25-34 years: 18%
    35-44 years: 25%
    45-54 years: 17%
    55-64 years: 20%
    65+ years: 14%

  • Small Business Owners: Generation

    Gen Z: 14%
    Millennial: 34%
    Gen X: 28%
    Boomer: 23%
    Silent Generation: 2%

  • Small Business Owners: Location

    NSW: 32%
    VIC: 31%
    QLD: 20%
    WA: 8%
    SA: 7%
    TAS: 2%
    ACT: 1%
    NT: 0%

  • Methodology

    Eat Pay Love is an annual hospitality insights survey conducted by Tyro. 2,537 Australians were surveyed, consisting of 519 small business owners and 2,018 consumers via research agency Antenna. The survey was conducted nationally in December 2025, and respondents were sourced using an accredited online research access panel. Data was weighted for representation against the 2021 ABS Census.