How do I use a mobile EFTPOS machine effectively?
To clean your Tyro EFTPOS machine, please follow the recommendations below.
Your EFTPOS machine has similar components to a smartphone or laptop, so you should treat it in the same way and use the same cleaning agents you would use to clean those electronics.
Cleaning agents you should use
Only a solution of 70-75% ethanol with water. Ensure you do not use any spray household cleaners or surface disinfectants directly on your terminal, and do not use solvents like acetone or white spirits. Do not use isopropanol.
Cleaning instructions
Apply the 70%-75% ethanol with water to a cloth, gently rub the exterior of your EFTPOS machine. Pay particular attention to the keypad. Remember, don’t apply the cleaning solution directly onto the EFTPOS machine; apply it to a cloth first and then use that cloth to wipe the machine.
Cleaning the display
You can clean this by gently rubbing it with an antistatic cloth.
Cleaning frequency
You should aim to clean your EFTPOS machine daily. If your machine gets a significant amount of use, you should consider cleaning it multiple times per day.
Additional safety tips
Encourage your customers to make contactless payments. Also, keep a bottle of hand sanitiser near your EFTPOS machine and encourage anyone who has to touch the machine to sanitise their hands first.
Any questions?
If you have any further questions, our Aussie-based support team is available 7 days a week. If you need to get in touch, please don’t hesitate to contact us on 1300 00 TYRO or cs@tyro.com
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