In this video, we’ll guide you through the Tyro signup process. 

You can pause and save your progress any time. To jump back into your application  just use the unique link sent to your email or phone.  

Please note, each signatory will receive their own specific link and email, please don’t forward this link to anyone else as it will overwrite your personal details. It’s best for each signatory to follow the instructions sent directly to them. 

What You’ll Need 

Before you start, please have the following documents and info handy: 

• A copy of your ID (Driver’s Licence, Passport, or National ID card) 
• A recent bank statement or welcome letter 
• Your ABN 
• Expected transaction amounts 
• Contact details for you and your business partners

You’ll also need a device with a camera, such as a mobile phone or a laptop, to take a selfie for ID verification. 

Once you have everything ready, you can start. 

1. Welcome

The first page  displays your name and includes a checkbox for agreeing to the Privacy Statement & Consent.

Once you’ve checked the box, click “Save and Continue”.

2. Choose Your Products

On this page, you’ll be asked to confirm and select the number of EFTPOS devices or services your business needs. In this example, we’re showing the Tyro Pro EFTPOS terminal and requesting one device. We also offer a Tyro Bank Account for same-day settlements. If you want to add this to your application, just leave the option selected. 

Click “Save and Continue” to move to the next step. 

3. Your Entity Details

Next you’ll need to confirm your ABN and primary contact details.  You can use the ABN Lookup feature to find and auto-fill your business entity info.

Just put in your registered business address and select the closest match from the options. If your Trading or Delivery Address  is different, you can enter it manually.  You can also use a different name to appear on receipts.  

Confirm if you are an overseas tax resident, then provide the primary contact name and details. 

If you are a Trust, we recommend locating your Trust Deed. Toward the end of the dee, you should find a section titled ‘Schedule,’ where the type of Trustee used in your business is specified as either an Individual Trustee OR an Organisation 

Click “Save and Continue” once you’re done.  

4. About Your Business and Transactions

This section is where you’ll specify your industry, expected transaction volumes, and values. 

First, choose your industry and sub-industry. Then, briefly describe your business and the services or products you offer. 

You’ll then answer three questions: 

1. The average transaction size (e.g., $10 for a café, $10,000 for a car dealership). 
2. The average number of transactions per month. 
3. The estimated annual turnover  

To work this out, take the average transaction size multiply it  by the monthly transaction volume and the number of months your business operates. 

Finally, confirm if your business accepts payments for goods or services delivered later. Then click “Save and Continue”.  

5. Choose Your Features

Here, you can select which card types your business will accept and review the pricing for each. 

Visa, Mastercard, and EFTPOS are enabled by default. You can also add American Express and JCB. 

If your business processes Mail Order/Telephone Order (MOTO) transactions, you can set up this feature here. 

The Pricing and Fees summary will confirm any monthly rental fees and the surcharges for different payment types. 

Click “Save and Continue”.  

6. Your Settlement Details

This page is where you’ll link your bank account for settlements and fee payments. We’ll settle your daily takings into this account until your Tyro Bank Account is set up. You’ll need to provide a copy of your bank statement or welcome letter. 

Enter your bank account name, BSB, account number, and the reference text for your account statement. Then, choose if you’d prefer fees to  be drawn from this account or your Tyro Bank Account. 

Now upload the required document, or save your progress and return later if needed.  

It’s worth noting that the settlement bank account must be in the same name as your business. 

Click “Save and Continue”. 

7. Your Ownership

We’ll use ABN registry information to confirm your business structure. For example, if your company has one owner and director and two company secretaries, these names will be listed under Related Individuals. 

You’ll need to provide contact details for each business-related individual, including their email, mobile phone number (not landline), and overseas tax residency status. 

If there are additional beneficial owners not listed, you can add them in the Beneficial Ownership section. 

Click “Save and Continue”.  

8. Your Contracts

Be sure to enable the camera on your device before starting this section. 

For the final section you’ll need to submit your ID documents. 

Start by agreeing to the Direct Debit Authorisation Request and Merchant Declaration terms. 

You’ll then be taken to the Signature page which will tell you how many signatures are required. For example, if two signatures are needed, the business owner’s signature is mandatory. 

Select the signing options for each signatory based on the number of signatures required.

• If your name is listed as a Signatory, select “I will sign” as your signing option and “Send to” as the signing option for subsequent signatories 
• If “Send to” has been selected for all signatories select “Submit and Send for Signing” 
• If the signing options have been selected as “I will Sign” and “Send To”, you will now go ahead and confirm your full name, contact details, DOB,  Gender and Residential Address are complete and correct. You may also need to confirm whether you’re an overseas tax resident. 
• Now select Provide ID and follow the steps to upload your ID  or take a photo using your device’s camera. 

Once your identity is verified, add your signature by signing, typing, or uploading it. 

Finally, click “Submit and Send for Signing” to finish your  application. An email will now be sent to the other signatories with details on what they need to do.  

And that’s it.